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Openfire Administration by Mayank Sharma

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But Will IM Work for "Me"?

Like any Internet user I use IM daily. Like most, I use it to stay in touch with my friends, but every day for the past four years I've also been using IM to communicate with my editors over at Linux.com. Even this book was vetted out with Packt editors over IM.

While you might be impressed by the IDC figures and how IM works for "me", neither means anything if IM doesn't work for "you". IM is about communication—instant, real-time, communication. But of course, IM isn't the only real-time collaboration tool available. In addition to the telephone, the other digital communication tool you have access to is email.

I will not start a flame war here on which tool is the best, but rather will tell you how it ends. When the ...

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