OpenView Network Node Manager: Designing and Implementing an Enterprise Solution

Introduction

Deploying NNM is often seen as a technical exercise that benefits from a project management approach because of the scale and complexity involved. In addition, there are staffing issues (not problems) with an NNM deployment.

Who exactly are the NNM users? Many users only need read-only map access, such as the help desk staff and network troubleshooters who use NNM to collect information about problems on the network. Map permissions give the NNM administrator control over who has read/write map access.

Who then will build and maintain these read-only maps? This user or group will own the operational maps and have read/write access to them. You should suggest that root not be the map builder.

Who troubleshoots the NNM application ...