Operational Empowerment: Collaborate, Innovate, and Engage to Beat the Competition

PART 1

The Infliction of Poor Operational Performance

In the speaking and consulting I have done with CEOs and executives from around the world, I’ve spent considerable time finding ways to help companies improve their operational performance.

To my dismay, however, in most instances the foundational aspects of building a high-performing business operation are often insufficient or missing altogether, mostly because of incorrect information and archaic business practices that have long since lost their effect.

In Part 1 of this book, I will share with you the fundamental reasons why we are failing to achieve high-performing operations despite the input of significant energy and investments. Most importantly, I will present the key ingredients ...