
102 Operational Risk Control
Being in an IT backwater is a major operational risk, but few boards and CEOs are
aware of this fact. The problem is that plenty of people in senior management are still
computer-illiterate, though this is changing with the new generation of executives
taking over. Because it keeps the company behind the curve of competition, computer
illiteracy is an operational risk.
Both the IT applications and the infrastructure must be ahead of the curve. To serve
its users in an able manner, the infrastructure itself should be smart, able to check if
it is missing components and automatically reinstall those out of action. Also, it ...