7 The empty toolbox

This chapter covers

  • Compounding problems of a lack of automation
  • Leveraging other parts of the organization to build on your automation
  • Prioritizing automation
  • Evaluating the tasks to automate

The focus on products and features that the organization can sell often dominates our minds as technologists. But what many people fail to realize is that the tools you use to build these products and features are just as important. A carpenter without the right tools will always have a piece of wood too long, a nail protruding out, and a corner that just doesn’t look right.

In the world of technology, these imperfections caused by a lack of good tooling are often buried away in a series of small tasks that take too long, are difficult ...

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