Operations Anti-Patterns, DevOps Solutions

12 Too many yardsticks

This chapter covers

• Setting team goals
• Setting up a work intake system for your team
• Handling unplanned work
• Deciding what to work on

The power of an organization is centered on the idea of a group of people coming together to complete a task that would be impossible to complete as individuals. Organizations have the ability to direct a group of people toward a single objective, and they use priorities to do this. Creating a skyscraper would be incredibly difficult without a group of people, skills, and disciplines coalescing around a set of prioritized goals.

But many teams tend to not coalesce around the overall goal, but instead around their specific slice of that goal. That slice gets prioritized above the overall ...