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Operations Management: Processes and Supply Chains, 12th Edition
book

Operations Management: Processes and Supply Chains, 12th Edition

by Lee J. Krajewski, Manoj K. Malhotra, Larry P. Ritzman
January 2018
Intermediate to advanced content levelIntermediate to advanced
480 pages
236h 9m
English
Pearson
Content preview from Operations Management: Processes and Supply Chains, 12th Edition

Long description

The table reads as follows. Operation, insurance claim processing. Date, 10 9. Observer, Jennifer Johnson. Four work elements are listed, with T and R values for 5 observations, the average of T, and values for R F and sigma or standard deviation. The table reads as follows.

Work element 1, check form completion and signatures.

T or R Observation 1 Observation 2 Observation 3 Observation 4 Observation 5
T 0.50 0.55 0.45 0.60 0.50
R 0.50 3.30 5.70 8.20 10.85

The average of T is 0.52, the R F is 1.1, and the standard deviation is 0.0570. Work element 2, enter claim amounts, check math.

T or R Observation 1 Observation 2 Observation 3 Observation 4 Observation 5
T 0.20 0.15 0.25 0.35 0.25
R 0.70 3.45 5.95 8.55
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Publisher Resources

ISBN: 9780134741062