Operations Management: Processes and Supply Chains, 12th Edition

• Data analysis tools, 72–77

• Data snooping, 76

• Decision making, 31–48

  • break-even analysis, 31–35

  • decision theory, 36–39

  • decision trees, 39–41

  • equations, 42

  • expected value decision rule, 577–578

  • in forecasting, 288–289

  • make-or-buy decisions, 514–515

  • in outsourcing, 513

  • preference matrix, 35–36

  • with sales and operations plans, 392–394

  • See also location decisions; process decisions

• Decision rules

  • decision making under uncertainty, 37–38

  • in decision theory, 37

• Decision theory, 36–39

  • under certainty, 37

  • under risk, 39

  • under uncertainty, 37–38

• Decision trees, 39–41, 39f, 149, 149f

• Decision variables, 421

• Deckers Outdoor Corporation, 323–324

• Defects, 99

• Define step (Six Sigma), 65, 66–77

• Defining projects, 247–248

  • Burj Khalifa, 244

  • organizational ...