Literatur
[Bartels/Parker 2006] Bartels, Andrew; Parker, Andrew: European IT Spending 2006: Country-By-Country. Forrester Research, October 2006.
[Beer 1989] Beer, Stafford: The Viable System Model: its provenance, development, methodology and pathology. Cwarel Isaf Institute (Nachdruck 2002).
[Cecere 2005] Cecere, Marc: The Structure Of IT: Large Shop Case Studies. Forrester Research, 14 March 2005.
[Cecere/Cullen 2008] Cecere, Marc; Cullen, Alex: Shaping The IT Organization For Today And Tomorrow. Forrester Research, 10 January 2008.
[Finden-Browne/Long 2005] Finden-Browne, Chris; Long, John O.: Introducing the IBM Process Reference Model for IT. IBM Corporation, Document No G510-6478-00, July 2005.
[Frese 2000] Frese, Erich: Grundlagen der ...
Get Optimierung von IT-Serviceorganisationen now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
