Appendix DLeadership Development Case Studies

National Grid: Foundations of Leadership

Background

National Grid is a multinational electricity and gas company, and one of the largest investor-owned energy companies in the world. With operations in the United Kingdom and the northeast United States, National Grid delivers energy to over 14 million customers across Great Britain and in Massachusetts, New Hampshire, New York, and Rhode Island.

National Grid has the goal of being the foremost international electricity and gas company, which includes a commitment to being an innovative leader in energy management. In order to live up to the vision and meet the company's ambitious goals, National Grid recognized the need to engage leaders at all levels to help drive change throughout the organization. The cornerstone of this effort is a three-tier leadership development strategy for senior, middle, and first-level leaders.

The Investment

In 2009, National Grid's Professional Learning & Development department (L&D) launched Foundations of Leadership (FoL) to its largest audience of leaders—the nearly 3,000 first-level leaders who are charged with driving change from the front line. FoL has the overall goal of developing capable and effective leaders who can impact business results. The program's six-unit curriculum is delivered over 12 to 15 months, with 2 to 10 weeks back on the job between each unit.

To further support the learning, FoL has a component for managers of the leaders ...

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