Or more precisely, this chapter is all about the case for data-to-learning-to-action! We touched on “Why Now” in the introduction—here, we will take a much deeper dive into that subject. A fundamental maxim of change management is that organizations will not take a new direction or take on a new approach unless there is genuine dissatisfaction within the organization with the status quo situation. This chapter provides plenty of reasons why there should be cause for concern about the current state and should help serve to get the optimizing data-to-learning-to-action ...
1. Case for Action
Get Optimizing Data-to-Learning-to-Action: The Modern Approach to Continuous Performance Improvement for Businesses now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.