Preface
OmniStudio is the engine behind customized, industry-specific offerings that run on the new part of the Salesforce platform called Salesforce Industries. It was originally built by Vlocity (who pioneered the concept of the Industry Cloud) and was acquired by Salesforce in 2020.
While each industry has its common business processes, the OmniStudio platform along with the Industries data model offers the tools and components that support all types of industries, saving new and existing customers months and even years of development. Industries have really never been more important, says Salesforce Co-CEO Bret Taylor, highlighting that these offerings provide customers with quicker time to value.
In 2022, Salesforce called Industries one ...
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