Chapter 9. Agents and Action Framework

Much of what is visible to end-users exists on the reporting layer and the development of those underlying components has already been discussed in previous chapters. This is all targeted at delivering business analytics to end-users by enabling them to cut through complex datasets in order to discover new insights about their business. These insights are often best realized when they can be acted upon. This chapter reviews a few concepts and functions on how to take the next step after the reports or dashboards are developed in order to create call-to-action analyses in OBIEE and how to further deliver data to individuals in the organization.

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