This link provides the complete help manual for CRM On Demand users. As earlier, you may browse through the topics online, or download an offline PDF version.
CRM On Demand online help is split into convenient chapters such as Getting Started, Calendar and Activities, Sales, Marketing, and so on. Once you click a chapter, you can browse through the subtopics and articles:
All the help articles are presented with detailed explanations, screenshots, and links to related articles. You may print an article or jump to a PDF version at any time.
In addition to browsing chapters, subtopics, and articles, you can even read this ...