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Oracle Fusion Applications Administration Essentials by Kalpit Parikh, Faisal Ghadially

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The Oracle Fusion Applications Diagnostic Framework

With prior versions of Oracle ERP applications, issue resolution required several back-and-forth interactions with Oracle Support. Once an issue was logged, the support team would request additional logfiles. Based on the analysis of those logfiles, there would be diagnostic steps that would be performed. This would result in additional files being sent back and forth. The whole process was effort intensive and time consuming. Oracle introduced the Oracle Fusion Diagnostic Framework to make issue resolution much more efficient. Using this framework, all information related to an incident is collected and can be sent to Oracle Support for review. Any and all information required to debug this ...

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