Chapter 18. Supporting Integration Interfaces

This chapter introduces the major objects of the interface layer of Siebel CRM applications, namely Integration Objects. Because they are widely used in reports, standard Enterprise Application Integration (EAI) connectors, web service interfaces, and custom EAI interfaces, a developer must understand these object types. In this chapter, we will learn how to configure integration objects to be able to support integration interfaces.

The chapter is structured as follows:

  • Understanding integration objects
  • Creating internal integration objects
  • Defining integration component keys
  • Testing integration objects
  • Advanced settings for integration objects

Understanding integration objects

What we have learned so far ...

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