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Oracle WebCenter 11g PS3 Administration Cookbook by Yannick Ongena

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Chapter 7. Discussions and Wiki Services

In this chapter, you will learn about:

  • Creating a connection to the discussion service
  • Adding discussion forums to your portal
  • Creating forums
  • Creating topics
  • Adding announcements to your portal
  • Creating an announcement
  • Creating a wiki document
  • Editing a wiki document

Introduction

One of the best known Enterprise 2.0 services is the discussion service. It's hard to find a website that does not provide a forum to discuss several things. For an enterprise, it is very important to have discussion forums on their website. It is a good first level of support. People ask for help and other people can help by answering their questions. This can save money by providing a real helpdesk.

Discussions can also be used for collaborative ...

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