This chapter presents four different scenarios, each relating to the implementation of a new information management initiative. The four scenarios are: establishing a special library service, developing a business case of a digital library, implementing an electronic document and records management system and establishing an in-house archival repository. Each scenario is considered in the context of four contrasting organisational types. For each setting, the main issues are identified and appropriate strategies to gain organisational acceptance are suggested.

Key words

special library service

digital library

electronic records management




This chapter considers four information management ...

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