Organization: Contemporary Principles and Practice, 2nd Edition

SUBJECT INDEX

360° appraisal 202, 442

3M Corporation 379–80, 383, 456

absenteeism

and reward systems 175, 207

teamworking's effects on 136

absorptive capacity 389

Accenture 221

accidents 200

accountability

corporate governance 428–9, 430, 432, 435, 437, 439, 442, 443

downsizing 72

and hierarchy 91

implications for organization 72–3

phenomenon 71–2

teamworking 136

acquisitions see mergers and acquisitions

action research, organizational change 353–5

adaptation/adaptability

choices 13

and hierarchy 92, 95

hypercompetition 68, 69, 70

knowledge-based economy 65

new and old organizational forms compared 78, 80

and strategic business needs 454, 460, 464–8

see also innovation

ADD agency 465, 466

administration costs, output incentives 200

advertising 57

affinity groups 136

agencies 461, 465

see also marketing

Agency for International Development (AID) 117

agency problem 430–1

double 431–3, 434–6, 439–40, 442

multiple 433, 437–9, 440, 445

Air Canada 344, 360, 361

Airbus Industrie 275

airline industry 123, 124, 271

alliance guardians 280

alliances see joint ventures; strategic alliances

Allianz AG 441

Amazon.com 66, 335, 336

ambidexterity 459, 462–4

American Airlines (AA) 274, 486

Anglo American mining group 441

apologies 423

Apple Computer 230, 335, 380

appraisal of employees 161, 201, 202, 442

ASDA 342, 343, 347, 382

Asian financial crisis 428–9

ASUAG 121–2

AT&T 70

Australia 103, 222

authority

and control 144–5, 153

distribution of 42

and hierarchy 90, 95

strategic alliances 281

automobile ...