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PART I: INDIVIDUAL PROCESSES
the body’s physiological, emotional, and psychological responses to an individual’s well-being.
When the response is in the form of a deviation from healthy functioning, the state is called
distress (Quick et al. 1997). e reaction which activates and motivates people to achieve their
goals, change their environment, and face life’s challenges is called eustress. In other words, this
is the stress that is required for survival. However, most research focuses on distress because it
is a signi cant concern in the organizational setting (Sauter and Murphy 1995).
General Adaptation Syndrome
Dr Hans Selye (1974), a ...