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CHAPTER 9: MANAGING GROUP DYNAMICS
own lack of skills and abilities to do the job. Among the members themselves, there may
be personality clashes, ego hassles, friction in the interpersonal relationship, inability to
accept the leader’s power, thereby creating some degree of dissonance among the group
members. Members try to assert their own personal needs and requirements instead of
accepting group in uence.
3. Norming: As the di erences begin to resolve, members develop mutual understand-
ing and clarity with respect to the task in hand. ere is an open invitation to exchange
feelings and ideas which results in the acceptance of each ...