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Organizational Behaviour: Text and Cases
book

Organizational Behaviour: Text and Cases

by Kavita Singh
May 2024
Intermediate to advanced content levelIntermediate to advanced
500 pages
30h 14m
English
Pearson India
Content preview from Organizational Behaviour: Text and Cases
305
CHAPTER 11: MANAGING CONFLICTS AND NEGOTIATIONS
Interpersonal con ict may also occur because of lack of clarity experienced by the role
incumbent with respect to his roles.  e lack of clarity about a role or role ambiguity, leads
to aggressive actions and hostile communication, withdrawal from the role, or an attempt to
clarify the ambiguity. Research  ndings suggest that high level of role con ict and ambiguity
may lead to high absenteeism and turnover (Pozler 1998).
Intragroup Conflict
Intragroup con ict is a form of interpersonal con ict. It includes disagreements between
group members on certain issues, thereby leading to ine ectiveness ...
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ISBN: 9781282652729Publisher WebsitePurchase Link