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Organizational Behaviour: Text and Cases
book

Organizational Behaviour: Text and Cases

by Kavita Singh
May 2024
Intermediate to advanced content levelIntermediate to advanced
500 pages
30h 14m
English
Pearson India
Content preview from Organizational Behaviour: Text and Cases
310
PART II: INTERPERSONAL AND TEAM PROCESSES
Strategies for Managing Conflict Optimally
According to  omas (1992), people handle interpersonal con ict in  ve ways. Figure 11.4 pres-
ents a model for understanding and comparing the  ve interpersonal con ict-handling strategies.
e styles are identi ed by their locations on two dimensions: (i) concern for self and
(ii) concern for others.  e desire to satisfy your own concerns depends on the extent to
which you are assertive or unassertive in pursuing personal goals. Your desire to satisfy the
concerns of others depends on the extent to which you are cooperative or uncooperative.
e  ve ...
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