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Organizational Behaviour: Text and Cases
book

Organizational Behaviour: Text and Cases

by Kavita Singh
May 2024
Intermediate to advanced content levelIntermediate to advanced
500 pages
30h 14m
English
Pearson India
Content preview from Organizational Behaviour: Text and Cases
361
CHAPTER 13: ORGANIZATIONAL STRUCTURE AND DESIGN
Advantages and disadvantages of customer-based designs is type of
design is generally used in combination with one or other designs.  e advantage of this
structure is that it keeps in focus the demands of customers and the quality of the service to
be provided to them. It also helps to maintain high employee involvement. A company which
organizes pro t centres around its customers makes it easier for the organization to align its
employees with an external customer who gives feedback and makes purchasing decisions
(Lawler 1992). Customer focus enables the competitive market to modify the ...
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Publisher Resources

ISBN: 9781282652729Publisher WebsitePurchase Link