Individual and group behaviour can vary widely across a broad spectrum of possibilities. At
one extreme is active resistance; at the other is enthusiastic support for the change (see Figure
17.6). An individual’s assessment of future status is in uenced by fears, desires, suspicions,
and beliefs. To ensure that one’s apprehensions will not “come true,” the most immediate and
obvious action that he can take is to protect and defend present (and known) status. He does
this by resisting the change.
is resistance may take many forms. e particular form depends on the individual’s person- ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month, and much more.