CHAPTER 17: APPROACHES TO PLANNED ORGANIZATIONAL CHANGE
immediately eliminated. Resistance to change is sometimes bene cial because it promotes
functional con ict and debates that can promote more thorough analysis of alternatives
and their consequences—if a timely response is not crucial to success. On the other hand,
excessive or irrational resistance can hinder the programme and even survival, particularly
if competitors are fast acting. Many times, however, change is resisted even when its bene ts
outweigh its costs. Why does this happen? ere are several overlapping reasons that indi-
viduals and organizations resist change.
Why Individuals ...
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