and such liking, in turn, enhances the quality of social interaction between them (Wayne
and Ferris 1990).
e target person could set out to generate a favourable impression through a variety of
tactics. Rosenfeld, Giacalone and Riordan (1995) viewed these tactics as
• Name-dropping—to create an impression that one is well connected and an expert as
a means to support one’s judgement;
•Disclosing obstacles—to stress the real or imaginary barriers that one has removed in
the past to bring about a successful outcome, as if to say that is what you would expect
from an able performer;
•Doing favours—to either appear to ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month, and much more.