For positive reinforcement to cause a desired behaviour to be repeated, it must have value
for the employee. If the employee is consistently on time, the manager may positively reinforce
this behaviour by complimenting the employee. But if the employee has been reprimanded in
the past for coming to work late and then reports to work on time, the manager uses negative
reinforcement and refrains from saying anything to embarrass the employee. e manager
hopes that the employee will learn to avoid unpleasant comments by coming to work on time.
If the employee continues to come to ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month, and much more.