Chapter 8

Organisational Development

Chapter Outline

  • Introduction

  • Organisational Development Interventions and Their Classification

  • Organisational Development Intervention Techniques

  • Prerequisites for Effective Use of OD

  • Summary

  • Case Study

  • Review Questions

  • Exercises

“Not enjoyment, and not sorrow, Is our destined end or way; But to act, that each tomorrow Bring us farther than today.”

—H.W. Longfellow

8.1 INTRODUCTION

Organisations are complex systems comprising many sub-systems which must work together synchronously and in harmony. The fact that there are a number of variables that affect sub-systems and that the sub-systems themselves interact with each other makes the system even more complicated. Adding to the complication is the dynamic ...

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