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Organizational Design for Knowledge Management by Mona Ben Chouikha

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Contents

Introduction

Part 1. A Systemic Approach to the Organization Based on Knowledge Management and its Tools

Chapter 1. Theoretical Anchoring of Knowledge

1.1. Individual knowledge and skills

1.1.1. Data

1.1.2. Information

1.1.3. Knowledge

1.1.4. Skill

1.2. From individual learning to organizational learning

1.2.1. Individual learning

1.2.2. Organizational learning

1.3. Knowledge management

1.3.1. Knowledge acquisition

1.3.2. Knowledge storage

1.3.3. Knowledge transfer

1.3.4. Knowledge application

1.3.5. Creation of new knowledge

1.4. Knowledge management systems

1.4.1. Information systems

1.4.2. The characteristics of a knowledge management system

1.5. Communities, teams and knowledge management

1.5.1. Communities

1.5.2. Teams

1.6. Knowledge management and cultures

1.6.1. National culture

1.6.2. Organizational culture

1.6.3. Professional culture

Chapter 2. The Design of the Learning Organization

2.1. From the systemic approach to the organizational design

2.1.1. Systemic approach

2.1.2. The “organizational design” school of thought

2.2. Proposal of an organizational design for knowledge management: “learning organization design”

2.2.1. Classification of works pertaining to knowledge management

2.2.2. The learning organization design

Part 2. Emergence of a New Design: that of the Learning Organization

Chapter 3. Real-World Access Methodology

3.1. Methodological choices

3.1.1. Methodology

3.1.2. Participant observation

3.2. The field of research

3.2.1. Presentation of the research ...

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