3Developing Organizational Employee Communication Competency DiagnosticsBreaking Employee Silence via Organizational Climate of Listening for Dialogic Employee Communication
Minjeong Kang and Bitt Moon
Introduction
Organizations spend much effort and dedicate many resources to understanding their external environments because this understanding is imperative for organizational survival and success. However, when it comes to communicating with employees, organizations find it challenging to foster open and safe internal communication environments where employees can bring up work-related issues and/or ideas. Cultivating good relationships with talented, engaged, and loyal employees is important to organizations ...
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