ConclusionDirections for Future Research of Organizational Listening and Strategic Communication
Katie R. Place and Debashish Munshi
This edited volume showcased the eclectic range of research that is building organizational listening theory and practice for an evolving public relations and strategic communication discipline. Chapters offered insights to guide the development of more robust organizational listening competencies, policies, practices, and tools to foster more comprehensive, ethical, equitable, and culturally relevant listening methods.
The development of organizational listening scholarship and practice must be guided by a mindfulness of why we are listening, how we are listening, and to whom. Organizational ...
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