Organizing and Delegating, 5th Edition

Session APlanning and allocatingwork

1 Introduction

The primary responsibility of first line managers is to make sure that the teams they manage do their work efficiently and effectively. Efficiently means that they use the minimum of resources to the maximum effect. Effectively means making the best use of the resources so that the goods or services that are produced are to the required quality standards. Everything you do is about achieving that goal.

To do this you need to ensure that the people you manage, the people in the team you lead, are making the best use of their skills to do the tasks that are required, what has sometimes been described ...