If you wish to succeed in managing and controlling others—learn to manage and control yourself.
—WILLIAM J. H. BOETCKER
The fastest way to speed up responses to your e-mail messages is to improve your subject line. Use your subject line to tell the reader what your e-mail is about. Don’t use it to announce the topic. Make them curious about your e-mail. Make your subject line stand out in his in-box. All readers want to know:
• Why did I get this e-mail?
• What do I have to do, if anything?
• When do you need it?
The average reader decides in 5 to 10 seconds whether to take action on your e-mail, file it, or delete it. To create ...