15. Using Folders

Many users like to file their mail into folders, if only to keep the Inbox empty. Although I don’t recommend using a lot of folders because it makes managing Outlook items more difficult (especially contacts), filing mail into a few folders and then using Instant Search to find the messages can be useful.

The most common reason many people use more folders in Outlook is to file their email and get it out of the Inbox. Some people like to create a folder for each person they receive email from, but this makes it harder to work with long email exchanges when several people are replying, because each message ...

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