Chapter 2

Inside Outlook: Getting More Done with Less Effort

In This Chapter

arrow Examining the many faces of Outlook

arrow Choosing menus

arrow Getting the big picture from the Information Viewer

arrow Using the tools of the trade

arrow Fine-tuning with the Folder list

I heard recently that the average office worker now spends 28 hours each week answering e-mail. No wonder times are tough — everybody’s too tied up with e-mail to get anything done! When computers were invented, people thought they’d use them for something much more exciting than e-mail. Oh, well. Welcome to the future — it’s already here and it’s already booked solid.

Fortunately, everyone gets more done now than in the past, partly because of tools like Microsoft Outlook. In fact, hundreds of millions of people worldwide use Outlook to get more done every day. But most of those people use a fraction of Outlook’s power, so they work harder than necessary while getting less done. The people I’ve trained find that knowing even a tiny fraction ...

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