China has been aggressively developing its outsourcing capabilities and poses a significant challenge to Indian vendors. Like India, China is a country of more than one billion people and growing, so the labor market is huge. Unlike India, China’s relative lack of English-language skills and general knowledge of Western business practices and culture have so far limited China’s ability to compete in the global outsourcing market. But it is catching up.

The Pros and Cons of Outsourcing to China

Looking from a 30,000-foot view, the advantages of outsourcing to China are significant.

The Pros

China has some great things going for it. Let’s start with comparatively low rates, low attrition rates, a large pool of talent in many areas, a superb ...

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