One of the biggest mistakes entrepreneurs make is ignoring their employees when things are going well. That’s a recipe for things going bad. Behavioral psychology has shown that positive reinforcement encourages positive behavior. Have you ever noticed when someone compliments you on something you’ve done, or when they express gratitude, you want to do more for them? We’re all motivated to excel when others take notice or show appreciation.

It works the same when you outsource to a VA. Service personnel have a built-in desire to please the people they serve. It takes a lot of energy to support others, and when you take notice, it refills their tanks. They naturally want to continue pleasing you. Take notice and ...

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