Chapter Five

Scan to expand

Scan to expand means keeping your eyes open and looking for opportunities to broaden your cultural horizons. This is where building authentic relationships across differences comes into play. Chapter 3 was about in-groups and out-groups. Those often exist intact without any effort. Scanning to expand is about making a deliberate effort to notice individual differences and really pushing the limits of building bridges across them. This is not the time to be colorblind, gender neutral, or to experience the world as a melting pot with everything ending up a gooey, formless, grey blob.

When you enter an event, do you immediately look around for the people you already know and make a beeline for them? Most of us do. There ...

Get Overcoming Bias now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.