In chapter 4, we talked about influencing and connecting with people through what you say. The final lever you pull to condition for Signature Voice is the E in ACE: energy. People interpret you as a leader through your physical presence and energy. Based on what your body language says and your image projects, they make assumptions about what you are thinking and feeling, regardless of what you are saying. Far too often, executives fail to align their physical energy with what they want to achieve. When we talk about energy, we mean both the superficial layer—how you look—and the vibe you give off—the mood and tone you convey. How you appear to others matters as much as what you say.
Throughout coaching, ...