8

Conclusion

The work of today’s performance improvement practitioners is aimed at creating and leveraging strategic value in organizations. Commonly, organizational leaders will look to the L&D professionals to build employee and organizational capacity so that the organization is positioned to leverage (and capitalize upon) its competitive advantage. This focus on value has been the mantra for the performance improvement profession over the last decades, and with the strategic alignment process, practitioners now have a way to uncover and facilitate that value.

The purpose of a performance improvement practitioner is to develop organizational members to carry out the strategies of the organization. This development comes not only from the lessons ...

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