332 Patterns: Building Serial and Parallel Processes for IBM WebSphere Process Server V6
12.1 Business scenario
Through the analysis of its Serial Process, ITSO Electronics has noticed that
more and more orders are being referred to Wholesaler B, as a result of the
inability of Wholesaler A to fulfill their order requests. Because ITSO Electronics
wants to become a fully On Demand Business, minimizing the cycle time of the
end-to-end business processes is critical to enable it to compete in a market
where Quality of Service can be a bigger differentiator than price.
As a result of using WebSphere Process Server to automate their process, ITSO
Electronics has established that Wholesalers A and B respond in approximately
the same elapsed time ...