Viewing USB HCI Properties Under Windows 2000/XP
From the Device Manager, double-clicking the Host Controller Interface item displays the Properties dialog for the HCI, shown in Figure 24-10. This dialog includes detailed HCI information that may be useful in troubleshooting USB problems and resolving conflicts.

Figure 24-10. The Windows XP HCI Properties dialog displaying detailed HCI information
The HCI Properties dialog includes the following pages:
- General page
The General page displays summary information about the HCI name, type, manufacturer, and location on the bus. It also includes the Device status pane, which indicates when the HCI is working properly and may indicate the cause when the HCI is not working properly. The Device usage drop-down list allows you to enable or disable the device. The Troubleshoot button (Troubleshooter in Windows 2000) invokes an automated dialog that attempts to resolve USB connectivity problems, although we must say that we seldom find the suggestions it offers very useful in solving an actual USB problem.
- Advanced page
The Advanced page includes the Don’t tell me about USB errors checkbox (Disable USB error detection in Windows 2000). Although error-detection sounds like a good thing, there are times when it must be disabled for USB to operate properly. During routine USB operation, leave USB error detection enabled unless you experience ...