CHAPTER TEN
CREATING TRUST
Always get to know the character of those whose approval you wish to earn, and, the nature of their guiding principles. Look into the sources of their opinions and their motives and then you will not blame any of their involuntary offenses or feel the want of their approbation.
Rarely am I asked, “What are the most painful lessons you’ve learned over the course of your career?” If you want to engage in a deep conversation with a business leader, throw this zinger question at them. For me, one of my greatest lessons had to do with the subject we’re now going ...
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