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People in Projects by Project Management Institute

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Relationship Building: A Key Technical Skill

Ron Rader and Cliff Vaughan

PM Network 47 (June 1999)

Are you a project manager who has risen through the technical ranks? If so, you’re probably discovering that you have to develop and hone a whole new set of project management skills that weren’t required just a few years ago.

Communications, networking, customer satisfaction, enlightened staff management, staff motivation, and managing a project for profit are vital skills in today’s marketplace. In the past, about the only issues you heard of from your firm, your client, and your engineering university concerned technical skills and knowledge. The message was clear: The highest level of technical expertise always wins the project. While client ...

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