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People, Processes, Services, and Things by Bill Dry, Hazim Dahir

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Acknowledgments

Innovation is a collaborative exercise. Hats off to all the thinkers and doers, too many to list, who are pioneering the Internet of Everything.

We would also like to thank our reviewers for their valuable feedback, insight, and advice.

Haluk Demirkan, Professor of Service Innovation & Business Analytics, Milgard School of Business, University of Washington Tacoma

Howard A. Fields, Senior Director, Analytics, Advanced Services, Cisco Systems

Shaun Kirby, CTO Cisco Consulting Services, Cisco Systems

Arun Saksena, Director and Lead Data Scientist Cisco Consulting Services, Cisco Systems

Jim Spohrer, Director IBM University Programs (IBM UP) and Cognitive Systems Institute 

Nicola Villa, Managing Director and Global Lead, ...

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