Chapter 11


The accumulation of data and the belief that it can benefit business profitability, customer experience, and society’s general quality of life drive the IoE. Now, people are revising existing methods and creating new processes around a rapidly expanding network of digitized things to optimize and improve business, government, and societal outcomes.

IoE is the fourth-evolutionary phase of the Internet. It leverages the digital communication channels established in the networked connectivity phase, the commerce tools created in the networked economy phase, and the multiple means of collaboration—including popular social media platforms—developed and embraced in the networked emerging experiences phase.

In this book, we discussed ...

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