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People Skills by Casey Hawley

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PART2

The Number-One Communication Skill: Nonverbal Communication

Do you realize that your success with people depends more on the look on your face than the words you choose? Nonverbal communication is twice as critical to how well we connect with others, yet we worry more about what to say.

Chapter 5 helps you explore your wide range of “nonverbals” and how they are working for you—or not. Chapter 6 is devoted to other forms of this powerful form of communication, such as energy, presence, posture, and gestures. The final part of your nonverbal skillset is your voice. No matter what your words say, the wrong tone of voice can completely change your message. Chapter 7 will show you how to use your voice like an instrument to convey exactly ...

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