People Styles at Work...And Beyond, 2nd Edition

INTRODUCTION

BOTH AT WORK and at home, success and happiness depend on relating to others across a chasm of significant differences. If you could figure out how to bridge the gap between yourself and others, you could make your life—and theirs—much easier, happier, and more productive. How to do that is what this book is about.

The differences between people are a major source of friction. For example, our friend Michelle does everything in a rush. She walks fast, talks fast, decides fast. And she completes projects in a flurry. As luck would have it, she’s often teamed with John, who is very deliberate. John walks slowly, talks slowly, decides ...