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PART ONEUnderstanding Yourself and Others
1 No Wonder We Have People Problems
2 People Are More Predictable than You Might Think
3 What’s Your Style?
4 Two Keys to Understanding People
5 See Yourself as Others See You
6 The Driving Style and the Expressive Style
7 The Amiable Style and the Analytical Style
8 Make the Most of Your Gifts
9 Backup Styles: Extreme, Inappropriate, and Inflexible Behavior
10 Coping with Backup Behavior
PART TWOStyle Flex: A Key to Improved Relationships
11 The Style Flex Solution to People Differences
12 Four Steps to Better Relationships
13 How to Identify ...